Very knowledgeable and had a good sense of humor. He fixed the problem with ease and explained why the sewage drain backed up. I recommend his services!

Easy to set up same-day service.  Our pipes had frozen before and the company that did the pipes had come previously and said there's nothing they can do at the time but that they will gladly take payment for coming over and to call them again next time they freeze.   Luckily we did not call the original company again and called Mr. Rooter instead.  Brandon came promptly, told us that we have PEX pipe which cannot be heated to thaw but at least will not burst.  He pointed out issues with our insulation.  There was nothing he could do at the time but we had issues with sewer gas in the basement as well so he diagnosed the issue for us and offered to return to fix it.  He did not take any payment from us that day and came back in a couple days to re-do our pipes.  He was fast and clean and did a nice job.  Would definitely use Mr. Rooter again!

Chris was professional, friendly, and informative.  He arrived on time, and was able to diagnose our problem. We discussed our various options, and then Chris proceeded to get the job done.  Our plumbing issue is now in better shape than it was when it was first installed as new. We would not hesitate to recommend Chris, and will call him again if the need arises.